Privacy Policy
Effective Date: 08/25/2025
chavezmusical.com (“we,” “our,” “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, sign up for newsletters, or otherwise interact with us.
By using chavezmusical.com, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information You Provide:
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Name, email address, phone number
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Account login credentials if you create an account
b. Automatically Collected Information:
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IP address and browser type
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Device type and operating system
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Pages visited, time spent, and referring websites
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Cookies and similar tracking technologies
c. Information from Third Parties:
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If you purchase tickets or merchandise through third-party platforms, they may share limited information with us (such as name and email) to fulfill your order.
2. How We Use Your Information
We use the information we collect for purposes including:
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Processing ticket sales, merchandise orders, and payments
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Sending you order confirmations, receipts, and customer service messages
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Communicating updates, news, and promotional offers (with your consent)
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Analyzing website performance and improving user experience
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Detecting and preventing fraud or unauthorized transactions
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Complying with legal and regulatory requirements
3. Cookies and Tracking Technologies
chavezmusical.com uses cookies, pixels, and similar tools to:
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Remember your preferences and settings
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Keep you logged into your account
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Measure website traffic and performance
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Deliver relevant advertisements through third-party services (such as Google Ads or social media platforms)
You can disable cookies through your browser settings, but certain features of the website may not function properly.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following ways:
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Service Providers: With trusted vendors who perform services on our behalf (e.g., payment processors, ticketing platforms, email marketing providers).
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Legal Obligations: If required by law, regulation, or legal process.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
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Advertising Partners: With third-party networks for analytics and targeted advertising (only if you consent, where applicable).
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
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Access and Portability: Request a copy of the personal information we hold about you.
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Correction: Request correction of inaccurate information.
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Deletion: Request that we delete your information, subject to certain exceptions.
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Opt-Out of Marketing: Unsubscribe from promotional emails by using the “unsubscribe” link.
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California Residents (CCPA): You have the right to opt out of the sale or sharing of your data.
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EU/UK Residents (GDPR): You have the right to restrict processing, object to certain uses, and lodge a complaint with a supervisory authority.
To exercise your rights, contact us at info@hugochavezmusical.com
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.
9. Children’s Privacy
chavezmusical.com is not directed toward individuals under the age of 13 (or the equivalent age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we discover we have inadvertently collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Significant changes may also be communicated via email or website notices.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:
Email: info@chavezmusical.com
